Delivery Policy.
Thank you for shopping with us! Below you’ll find all the details about how we handle the delivery of your order.
Processing Times
All orders are processed within 2-6 business days (Monday to Friday, excluding public holidays).
Custom or made-to-order items such as our Bespoke Scented Refills will require additional time. Please allow up to 10 business days for processing.
You will receive a confirmation email with tracking information once your order has been dispatched.
Delivery Times & Costs
We offer the following delivery options:
UK Standard Delivery
Cost: £3.50
Estimated Delivery Time: 2 business days after dispatch
Delivery Partners
We work with reliable courier services such as Royal Mail, DPD, and others to ensure your items arrive safely and on time.
Delays
While we strive to deliver all orders on time, please be aware that external factors such as courier delays, weather conditions, or customs processing may occasionally cause disruptions. If your order is delayed, we’ll do our best to keep you informed.
Questions?
If you have any questions about your delivery or need assistance, please don’t hesitate to contact us at lit@lithome.uk